| Last Updated: October 16, 2002 |
|
Toronto Calling Cards is committed to protecting your privacy.
That's because we base our business on the trust you place in us.
The information we collect is gathered to ensure secure ordering and to provide a more
personalized shopping experience. See below for detailed information about how we protect your personal
information. If you have any concerns, comments or complaints, be sure to let us know.
How much information must you share?
We only collect information needed for secure ordering and customizing your experience.
|
| When you browse Toronto Calling Cards: |
- IP address - We use IP addresses to measure our site traffic and to help provide a relevant shopping experience. Your IP address is not linked to your customer information.
- Referral site - If you come to our site via a link, the location of the referral is captured. This is used to help us know where our users come from.
- Browser type - This information is captured to help us optimize our site to match the latest technology used by our customers.
- Movements through our site - We keep track of pages you visit to help us provide a more personalized and relevant shopping experience.
When you purchase a product online from Toronto Calling Cards: |
- Name, address, telephone number, e-mail address and payment information.
When you subscribe to e-mail newsletter: |
Is your information used for any other purpose?
We require only the personal information that is needed for safely processing your online
order and for contacting you about your transactions. It is used exclusively for that purpose.
If you are a new Toronto Calling Cards customer, you may be contacted by phone by our customer support
team to verify your order, as way of ensuring consumer protection against credit card fraud.
We inspect and verify all new orders to guarantee your online security.
Your information may be analyzed as part of our standard business practices.
|
Will your information be given to any other party?
Your personal information is not shared with any other party.
|
What about e-mail?
When you purchase online from Toronto Calling Cards, we will use your e-mail to send you the
products you purchased and to update you on the status of your order.
|
Customer satisfaction
Toronto Calling Cards is committed to providing all customers with a world-class experience.
In order to measure how well we are doing and to better understand how we can continually
improve our product offerings and our ability to meet your unique requirements,
from time-to-time we may contact you by phone or e-mail and solicit your participation in research.
Your participation is voluntary and you may request to remove yourself from future efforts of this kind.
In addition, Toronto Calling Cards may, on occasion, send you updates on important information about
our company and services. In such case we will provide a simple and straightforward
way to indicate to us that you do not wish to receive such e-mails.
|
How do we protect your information?
We employ powerful 128-bit encryption technology and Secure Socket Layers (SSL) in all areas
where your personal identity is required. For your protection, Toronto Calling Cards is certified by Thawte,
a wholly owned subsidiary of VeriSign, Inc. This is your assurance that our site is authentic
and that we're employing SSL security. You can check this security protection setting within
your browser. To view our Thawte certificate, click on the image of the closed lock or the
solid key at the bottom of your browser. Our site security information will appear. For more
information, contact your browser's publisher. All transaction information is processed
under encrypted channels. To be sure you have the most protection available, be sure to
download the latest version of today's most popular browsers, Microsoft Internet Explorer
and Netscape Communicator. In addition, access to your personal information is restricted
within our company to provide maximum security.
|
What if we change how we use your information?
If we change how we use your personal information, we will notify you by prominently posting
notice of the change to this site.
|
What about cookies?
Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through
your Web browser, to enable our systems to recognize your browser. We use cookies
as a way to give you better service. They personalize your shopping experience
and they help identify you. Information collected or stored via cookies includes
purchases, log in data, language preference and calling preferences.
The "help" portion of the toolbar on most browsers will tell you how to prevent
your browser from accepting new cookies, how to have the browser
notify you when you receive a new cookie, or how to disable cookies altogether.
However, cookies allow you to take full advantage of some of our best features,
and we recommend you leave them turned on.
|
|
How do you give us feedback?
Simply click here to send us feedback via e-mail. Please note that feedback given in this manner
becomes property of Toronto Calling Cards and may be used for promotional purposes.
If you prefer not to have your comments used in this manner, simply indicate your preference
at the top of your message.
|
